It appears that in December 2009, a few people dining here had a bad experience and 3 of them gave this restaurant a one-star rating. I won't dispute their opinions. Any restaurant may have a bad day and any patron has the right to express their frustration in a review, but I feel that those 3 one-star ratings unfairly lower the average of this charming neighbourhood bistro.
I live nearby. I ate dinner at Jules perhaps 10 times over the last few years. Never did I experience unpleasant service or any major issues with food. (Once, my meat was too salty. I remember to ask for reduced salt ever since.) This is not high-end extravagant and sophisticated French cuisine. The menu is full of familiar bistro fare: steak and frites, steak tartare, duck confit, an variety of savory creeps and sandwiches. The last few times they had cote-de-boeuf on special for 2 people and it was delicious, even though I'm not that fond of red meat. Their traditional dessert tarts are lovely. The wine list is basic, but adequate.
The food perhaps doesn't deserve five stars (I'd say 3.5) but the atmosphere is cosy and unpretentious, even considering French waiters of whom certain dose of snootiness is pretty much expected. I love going there and I regret that one bad experience has so negatively affected the restaurant's rating. It really should be better than that.