This companys a total scam. They called me and told me they were the alarm company that initially installed my equipment and that they were moving to some other monitoring company and if I switched pricing would be the same. They said for the same price that I would get a free doorbell camera. I agreed to let Gary Bender come see me the following Saturday. The girl on the phone said she would call me on Wednesday to confirm. She never did. So Gary came out and offered me not only the free door bell camera but a lift master for my garage door so that it could be opened with my phone. Set an appointment for the following Friday afternoon. He said he would call me Thursday afternoon. Once again, nobody called. So an hour and a half before the appt I called his office, three different times, got voicemail. Now I'm suspicious, what company isn't answering their phone on a Friday afternoon. So I started Googling and found nothing but bad reviews. Then called my monitoring company and explained what happened. They knew exactly who Gary was, said he never worked for them, it was just a scam. They said he signs people up, tells them their existing contract is voided when in reality they end up with two contracts. They were not sure how they were getting their customers phone numbers. An inside job no doubt. Anyway, I texted Gary and said I changed my mind, his response was "Perfect. I couldn't get you approved anyway". Which is a load of crap. He didn't run a credit check, and if he did it wasn't done legally. Either way I would have been approved.