I don't know where to begin. We were in the market for a custom jeweler to customize a ring. We went to many that advertised that they were a custom jeweler, but were unwilling to do the job. From the moment we walked into this jeweler we could not ask for a better experience. He was pleasant and kind and was very eager to help us achieve the desired ring that we wanted. I will definitely be using them from now on. How could I not when they make it so easy and comfortable.