I've seen shows all over and I still love seeing shows the Playhouse Square. The theaters are beautiful, well taken care of, and the productions are great. For those complaining about bad seats and waits for bathrooms, that comes with theaters anywhere. If you don't know what you're doing when you're picking seats that's your fault and the ushers aren't going to be able to do much to accommodate you, the majority of them are volunteers. There are always lines at bathrooms, every Broadway show I've been to had a line at the bathroom at least 40-50 people deep, that just comes with the territory.
Overall, I love Playhouse Square and it's are a gem that I hope is around for a very long time!