Hi there,
Bought a groupon for a cut at Concepts and am really happy with my cut. My stylist was Lorena and she is awesome - a great cutter and just the right amount of talking. I came in with a picture of what I wanted and she very graciously led me in a "younger" direction and on inspection the hair cut I ended up with is perfect for my age/career. I'm an actor and my hair has to be on point 24/7 and I feel confident now. I'll be back. BTW there was NO extra charge beyond the groupon I paid for. There was no upsell of any kind and I was treated very well from the reception right on through to the reception at the end. The only reason I gave 4/5 stars is that the salon needs an overhaul. It ain't pretty but the technicians in there are top notch so I heartily recommend Concepts!