Jolli was pleasant and the facilities are clean,welcoming, relaxing, and soothing. This was my first time trying the closed system. Now I know that I prefer the open system. It's where the technician instructs you on the insertion, massages tummy lightly, and massages your feet and leaves. In this closed system, a fat tune is inserted by Jolli., and she regulates the water pressure. Although I arrived 15 mins earlier than instructed, I felt rushed. She talked the entire time. I was led to sign up for more sessions. I intended to do more if I liked this type of therapy. In her haste to get her moved up appointment in, I was not even offered water.