Surgeon and staff was great, however, The outpatient billing office is the most unprofessional group I have ever dealt with. Just because of how they treated us, I will not recommend them to anyone.
Apparently we had a bill of $70 left over after all the insurance payments, which would have been fine if anyone would have let us know. They claimed they called my phone several times and left messages. I keep all messages and there are not any from PCH. They claim they sent an invoice to my correct address multiple times....again, we pay our bills on time and we are OCD about our credit. So I get a call from a debt collector now threatening that my credit is ruined!!!
Does PCH billing dept offer to correct the error, NO!!!!! They say , sorry, I am on my own. Awful way to handle business. Very dissapointed !