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  • In the past we have used the Parking Spot and gave PreFlight a shot based on a recommendation. Overall we were pleased with the important part: price and safety. But there were a few things that could be improved: Gate attendant - ugh! If I never have to deal with that woman again, it will be a good thing. She was rude and lazy. PreFlight bases your entry and exit on a bar code that you print off in advance. Mine was not working and I didn't realize I could just bring up my reservation on my phone and use the barcode from the download. Well, duh for me, but this lady works there and should have jumped to my aid before 5 minutes had passed. I prefer the warm smile and welcoming hello! at Parking Spot. They make you feel welcome and wanted. Not so at PreFlight -we felt like we had inconvenienced her. Speaking of bar codes - You must keep showing yours to a card reader as you pass from one level to the next. Makes sense, but it is a pain in the neck. Maybe there is a better way. Keep the bar code on your phone, you'll be showing it again multiple times as you leave, which is extra stupid if you ask me. The shuttle drivers were gracious and accommodating outbound and inbound. But once again, the gate attendant as we left was just as lazy and disinterested as the one on the way in. Possibly the same girl, but hard to know since she buried her face in a book rather than hand us the promised bottle of water on the way out. The car was fine when we returned, the price to park on the deck was fair. We borrowed an older vehicle instead of putting our nice car up there, due to the sun and the heat. I do think the parking spaces at the Parking Spot are nicer and wider. We own a large vehicle and would definitely go there if we were parking it rather than take it to PreFlight. Overall, a good place to park and most of the employees are on top of their jobs. Just not the ones you meet at the gate.
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