Called and scheduled Caleb, the owner, to stop by for a check up before summer. Caleb is the owner if his own company so he does not work on commission. He is not trying to make a commissions and up-sell his customer. He wants the best so 'we' continue to call him back. I've had a quote from another reputable company and he completely invalidated the quote and when he looked further, advised that the parts are all fine and accomplished a minor fix that was much lower than the quote. Overall you can tell Caleb is a genuine good guy running a good company trying to provide exceptional professional service to his customers.