We went VIP to see the BSB. While in line to wait to enter the theater my brother had gone to use the restroom. When he was trying to get back in line with us the woman who worked there would not let him back in. She claimed she had not recognized him and therefore told him to go to the back of the line. We wouldn't have cared except we were in general admission and we want to stand all together. We had told her he had been there. It she wouldn't listen. Meanwhile she lets everyone else meet up with people in the line while claiming to remember every other person except my brother. She was very unreasonable especially to people who had paid more to be VIP. She as so rude we had left before even entering the theater. And her manager had come over but was not even helping the situation. I don't even know what her job is because all she did was stand there. Absolutely terrible . This was the woman who was so rude to us.