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| - Our family decided to give Cibola Vista another chance in August 2012 after a horrible experience the first time we visited there in 2010.
Our first mistake was in thinking that maybe things had changed over the two years since our last visit... they changed alright! We thought that it could not get worse;
We also wrongly thought that getting the very best high end penthouse suite would help sweeten the experience... WRONG!!!
The room was a disaster, dirty, smelly, no WI-fi, some kind of biological or other fluid all over the TV remote, with only half of the light bulbs working, urine still sitting in the toilet, air-conditioner only cooled the room to 85 degrees after 6 hours. The towels and linens were dingy and smelly. The washer and dryer was completely inoperable, and the sudden gushing stream of water from the rooftop AC condenser unit into our bathtub at 11:30pm did not bother us, as the "adults" partying in the unit below us and wandering around the resort in a drunken stupor were louder than the flood in our unit. When we called the front desk to complain we were politely told that they were sorry and would have someone look into it... 5 days later still partying loudly!
The incessant barking dogs left locked into units barked all night and day did not seem so bad after the copious amounts of vomit still left in the elevator at 11:30 am one morning from the partying the night before.
People just leave their trash sitting in the hallways hoping someone will take it to the dumpsters for them. The BBQ grills are not cleaned frequently, as there was left over fish of some kind all over both of the ones by our unit three days in a row.
There were no recirculation pumps for the hot water system so it took forever for the water to get hot in the mornings. and our whole unit was absolutely infested with crickets! Live crickets were in the toilets, sinks, showers, bed, hallways within the unit, and DON"T open the lower cabinets if you don't like bugs! We had to sweep up dead bugs every morning before starting our day.
The pool while looking inviting, was disappointingly warm, with the skimmers not appear to be working, lots of unrecognizable floating debris, and green slime around where the water level in the pool was. But even that was comforting compared to the boisterous behavior of the unsupervised, unruly, drunken fools in the pool, it was not even safe enough to let my 5 year old daughter into the pool. The teenage inexperienced "lifeguards" that were supposed to be on duty were so busy hiding from the situation behind the slide that they could not have helped anyone anyway.
If you are looking for a dirty, trashy, nasty place to party like a Porkey's style college dorm, then this is your place!
If you are looking for a family vacation in a reasonably clean and quiet location look elsewhere, as Cibola Vista is a dump, with management, maintenance, facility, and customer service issues! Very dis-pleased that this is how my time-share money is managed!
We will never return to this facility.
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