I made an appointment and explained I needed a refill on my daily medication due my regular doctor not being able to take me in as they considered me a "new patient" since it was more than six months of seeing my usual doctor (Dr. Rhonda Magslin). I was 3 weeks off my medication I need to take for anxiety/bipolar- manic depression. I asked for the day off from work to get in asap to see a doctor. They called me a day prior saying the doctor needs to reschedule due to a family emergency. I was understanding but rather frustrated, as I start to become agitated off my medication. They rescheduled me a week later at 11am. That same day they called and said the same excuse " the doctor needs to reschedule due to a family emergency" I become the angry customer I do not like to be. I told them my situation once more and said I could not be off my medication any longer as it had been 1 month. They said I could come in at 1230. I am currently writing this review waiting for now 1hour and 35min. They keep saying I'm next in line and I've exhausted all of my energy in fighting the wait. I unfortunately cannot walk out because I need my medication that will more than likely take 5 min to give me a prescription for. I WILL NEVER COME BACK HERE AGAIN.