I would not considered Aria a premium brand casino based on basic premium expectations. The phone in the bathroom is not sanitary, light switches are on the floor, and the toilet paper dispenser is missing a screw so it sits on the floor. I can understand one of these thing happening but all of them at once is a poor reflection on the Aria brand. I would not expect this from the Bellagio. Other premium brands pay attention to the details. This hotel is falling apart piece by piece due to being poorly serviced. Get back to the basics Aria.