Today's venture to The Flipside was a "swing and a miss". It started with the staffing. When the doors opened at 09:00 AM there were about 8-10 patrons waiting . After being seated it became apparent that there were more patrons than the initial 2 waitresses could effectively accomodate. A 3rd waitress joined the staff at around 9:21. I ordered the Maine Lobster Omlet and my wife ordered The Flipside Breakfast. We had both previously had the FSB and enjoyed it. However today my wife's grits were cold and the coffee was luke warm. The waitress brought my wife another bowl of grits.....still cold. NOT GOOD. The disappointing part of this exchange is that the waitress didn't offer to reduce the cost of the meal or offer a raincheck. Chances are that we ll go back at some point, just not soon. When it's not right for the customer it should be the goal of the establishment to make it right. I'm just saying....