I have stayed at this hotel on three separate occasions over the past month and a half while training at Epic. First off, the hotel is in the most perfect location! You are literally in the heart of downtown Madison and will have direct access to all of the cool bars, restaurants and specialty stores. For people staying here for Epic training, the shuttles are pretty prompt. I would definitely suggest getting downstairs to the lobby by 7AM to check in for the shuttle on the mornings of your classes to ensure you get a seat on the first shuttle. As far as the actual hotel goes, it was pretty quiet and the beds were super comfortable. Room service was ok and the staff is very pleasant. I would totally stay here if I was in the Madison area again. I definitely recommend this place!