I got a helix (ear cartilage) piercing here. The shop is aesthetically pleasing and comfortable, and the piercing room looks like a doctor's office. While the piercing process itself was uneventful, I had complications afterward. I know that typically piercing problems cannot necessarily be blamed on the piercer, but I later discovered the piercer inserted initial jewelry that was WAY too small. I don't think this is a mistake an experienced/cautious piercer would make. Perhaps this was just an isolated incident, but I am lukewarm about going back here.