Had a great service installation experience as a customer.
Just transferred my service to a new address, the tech that came out to install was COBY, he was a sub contractor for cox from End 2 End technologies. (I read his truck banner) He did a great job, it was quick and it seemed like he was an expert in his field. Cool young laid back guy and made everyone seem comfortable.
He also had blue shoe covers he would place on before stepping in my house which I respected. I've had cable installed in the past by actual cox techs and they would never have shoe covers on.
He even went above and beyond when I told him I did not have a remote for one of the TVs and he helped me search on my iPhone and his phone for a universal remote app.
It's surprising that sub contractors treat customers better than the actual company. I usually wouldn't recommend cox from the poor service I've gotten in the past, but thank COBY for making cox look a lot better.