We've been here a couple times. The food tastes fine, when we get it. This location is super busy and really could use double the staff.
The lady taking the order is also scrambling to get the food. There was only one cook. One person at the window and that person also had to get the food. I believe there were 4 people working at lunch time.
The line was long. The service itself wasn't bad. Each person was totally scrambling to fill the orders and you could see how overworked they were. They did have a HIRING sign posted, but whomever owns this KFC should probably pay more so they can get more people hired.
The lady at the register was very nice, but you could see she was a bit frazzled and doing her best. They need to hire more people and if retention is a problem, then provide better pay and incentives to stay.