Pushy salespeople make me want to cut someone. If I am in your store (in a mall) 4 days before Christmas I'm not there to look; I'm there to get a gift (or at least a revitalizing cup of tea for myself). If you hover when I ask for some time to read your catalog and then try to up-sell me to an item 3x my budget that "someone" might be you.
The tea and selection was exactly as quality as I was expecting, which is sorta the point of a chain. I happen to like this chain so really their sales girl robed them of a 4 star review. Pity.
The cashier actually WAS helpful, suggesting a comparable alternative and explaining the differences when the tea I selected was out of stock. This gives me hope that I just got the irritating apple in the Teavana South Park bunch.