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  • GREAT FOOD - HORRIBLE OPERATIONS - I went in for lunch and it was an odd experience even getting seated. Our party totals were messed up with another party. NBD there, but we were seated and then not acknowledged by a server for about 5 minutes, which we then gave our full order. It was over 30 minutes after that where we finally gave up and walked out! The whole time we sat there without a single visit from our server. I could see the kitchen staff hovering around the window, trying to figure out what needs to go out and not actually working on thins to get those orders out. It just seemed like their operational processes were horrible. Keeping an efficient kitchen, training your servers, and maintaining a well organized hostess station is the operational aspect of restaurant management and Melt is very lacking. When telling my friend of the experience, he said "oh yeah, that happened to me twice there." WHAT?!?!?! How is that possible?
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