I've contacted eflowers.com twice; I've called AZ Florist once.
Flowers were ordered through eflowers.com; by my husband, to be delivered to me on Valentine's Day.
Valentine's Day came and went; no flowers! No phone calls; NOTHING!!
ONE DAY LATER...
10am, Feb. 15, 2018 - A knock on the door! It's the flower delivery guy! ONE DAY LATE! I was not happy and told the guy it was too late; Valentine's Day was ruined for both me and my husband. All he could say was they were busier than they had expected. The flowers are sub-standard and there's even a broken stem. The vase is filthy as if it has hairspray or something all over it. Wow! So disappointed and getting them today does not mean the order was fulfilled as ordered! These are unacceptable due to the late delivery and the sub-standard quality. Delivery guy told me I'd have to go to eflowers.com to address a refund. Well, I called AZ Florist and asked for a Manager. The guy said he could help me. Well, he actually couldn't. He told me I had to address it with eflowers.com. All of this is just making the entire situation so much worse! Who is actually going to OWN this and take RESPONSIBILITY for it?!?