About: http://data.yelp.com/Review/id/tPioNVo13hb1KJxafQNKXQ

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About: http://data.yelp.com/Review/id/tPioNVo13hb1KJxafQNKXQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-11-13 00:00:00 (xsd:dateTime)
itemReviewed	Desert Hills Animal Clinic
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	I'm said to say that we've switched vets because my patience with this clinic is gone. We were customers for nearly 10 years and they were invaluable in helping us deal with feline diabetes. Several years ago, most of the front office staff was replaced and that was really when things started going downhill. The new folks weren't as friendly and didn't seem to have the same level of customer engagement. However, I stayed because we were established and I liked Dr. N. The most recent issue was with my cat having elimination issues. He saw Dr. N and we did the whole shebang with the urinalysis, senior screen, etc. We finally determined it was likely behavioral and I decided to put him on the proposed treatment of an anti-anxiety medication. I played phone tag with Dr. N for FOUR DAYS. (This is four days of my cat on a pee spree while I helplessly wait by the phone.) Missing a phone call from the clinic is like missing a call from the Pope.... it may be hours or days before you get a return call again. The last straw was when I left a message (again) and never got a call back. I suspect this is the fault of the front desk folks but for me, that was it. My decision was reinforced when the vet at the new clinic spent nearly a half hour with my cat, when he did a blood pressure screen with my cat (if DHAC ever did one, they didn't tell me) and I called two separate times with questions and BOTH TIMES the lady put me on hold, talked to the vet and I got my answer immediately.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Kelly

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