Came in for a complimentary eyebrow wax for new customers....left a small tip and went back home to wax them myself. The tech would not stop talking about how much training and experience she has. Pro tip: if you can't remove a single eyebrow hair (on a set or brows which has been religiously waxed for over a decade), you probably shouldn't go on for 30 minutes about how good you are at your job.