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| - This service is far too expensive. They came this morning, 3 girls. My mom was at home while I was at work. Here are the major problems: Stuff was not put back where it was supposed to be, they left my heavy daughter's plug in swing in the middle of her nursery, they didn't dust off the top of my tv entertainment center, they put shoes on top of a banister and left them there, they were told to clean the outside table/chair set and they left a huge sandy spot on top of the table and cobwebs all in between the chair legs. For the expensive price, for 3 people for $75 per hour, which took them 3.5 hours to clean a 2,400 sq foot house - DEFINITELY NOT WORTH THE COST. Generally the rest of the house was fine but a 5 star service this is NOT. I would like to post pictures of the dust, the swing in the room, and the cobwebs. I was also told their yelp coupon was NOT valid for the INitial cleaning. In addition, all the windows have vertical blinds and although they cleaned them, they were all turned in different ways which means I had to turn each vertical blind into the right direction so that they were aligned and functional again. Seriously? Do they not know how blinds work? Not a very professional service. I will NEVER use them again and I hope this helps you make a decision regarding spending a lot of your money.
UPDATE: After I posted this Lorenzo called me and asked what went wrong and then sent 3 girls to come to my house the very next morning to clean up what they hadn't the day before and offered a discount for next time I use their service. I do appreciate the gesture and that the girls did the right thing and cleaned what they had missed the first time. They also had a supervisor with them. They did do a good job cleaning and 4 days later the house still feels clean so I appreciate that. So I gave one more star for the rating. However, I still don't think a person has to complain about the services or point out the mistakes as the girls are cleaning or to have them make two trips over two days in order for a real professional cleaning job to be done.
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