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  • I am editing my post. Our 1st visit here was a huge bust. After being seated right away, we never got menus or any kind of service. After flagging down a waiter for menus, he just handed them to us and walked away. No one ever spoke to us after being seated for 20 minutes! Boom...one star review. Fast forward 3 months. Decided to give the place another shot. Took my Mom here for her birthday dinner (ironic, since my 1st visit was supposed to be MY birthday dinner). We went on a Wed. night at about 7pm. The place was pretty busy, but we were seated right away. Our server was AMAZING!!!! He immediately brought us drinks, (I got the house made strawberry peach soda-excellent!!) explained the menu and made some great suggestions. After much contemplation, we got the Parmesan Truffle Fries, the Pork Belly Sliders and I got the Kiki Burger while my mom got the Kalbi burger. It was all sooo good! There wasn't any food to wrap up. We ate every last crumb! The sliders came with this great house made hoisin sauce that made something good even better. The Kalbi burger was spicy, but in the best way possible. My Kiki burger was sweet like carmelized BBQ. I cannot wait to go back to this place. I am so happy I gave it another chance. Hooray!! Original Review: Worst service EVER! Upon entering at 4:45 pm, there was no host for several minutes. The entire staff seemed very confused and uncoordinated. When a host finally showed up, we were told it would be a few minutes despite there being several open tables in sight. After being seated, we sat for 10 minutes with no one even making eye contact with us. I finally physically flagged a waiter down & asked for menus. He replied with "yeah"? and when I asked for the menu he gave them to us & walked away. No apology, no anything. After another 15 minutes of being completely ignored, we got up & left. When we left, their waiting area was packed with very unhappy looking people waiting to be seated, There were still lots of tables available, but no one getting served. We went 10 minutes down the road & had a fantastic dinner with excellent service at a tapas restaurant. By the way, this was my birthday dinner. I had chosen Bachi burger b/c I had heard such great things. What a disappointment. We will not be returning. Thanks for nothing Bachi burger. Get it together!
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