The massage therapists are great and the place is very cleanly. If I hadn't had two experiences where my scheduled appointment weren't ever scheduled I would even give this place a five. Both times I was asked to reschedule my already made appointment after showing up to their establishment. The second time I even had a text confirmation for my appointment and I was the one told to reschedule instead of the person who had just walked-in. I find that to be a deal breaker and very unprofessional. Hope they can hire someone competent to make appointments for people going forward.