I am a teacher and this is where we go to rent our lights and other equipement we need, from time to time, for school events. I have rented from them before, but never gone to actually pick things up before. I found the staff friendly, knowledgeable and their prices reasonable.
My only criticism would be that the area for renting equipment is small and shabby and they (for some unknown reason) had to get our rental approved by management, I guess because we're a school, even though we're in the system and have rented many times before. We had to wait to get in touch with someone on the phone. It was annoying and seemed unnecessary. Obviously it's some weird policy, so I don't blame the workers or anything.
Returning was nice and quick!