I wanted to like this place...it's close by, it's cheap (they always have Groupon deals), another aesthetician recommended it. As Jeanine D. mentioned, the staff are friendly - but to me, I felt they lacked effectiveness. The aesthetician who worked on me barely shared words, she could not explain the products when I asked "what are you putting on my face?" "Everything is 100% natural and organic." Hmm...ok, but so is asbestos, cyanide and anthrax, slapping a 'certified organic' label on these ingredients still does not make me want them slathered on my face. The massage was long and weak even when I asked for more pressure in certain areas (they advertise deep tissue massages).
The space was not spa-like or serene at all. The floors were clean but the shower was disgusting. There was black mould all over the inside of the shower stall and curtains. The slippers had some black/oil stains on them. The sheets also had oil stains. The nail tools had dead skin clumped up on the blades. Not cool.
Worst part was when I was leaving (paid with a Groupon voucher), they charged me taxes on the retail value of the service vs the actual value that was paid. Totally illegal and unethical. I challenged them on it but just wanted to leave. I tipped the staff anyways - for their friendliness and time spent on me, not for their technique. Groupon will be hearing from me soon.