Went there this afternoon for drinks. It was not busy. We didn't even have to wait in a line to place our order. There was only one girl working there, but right after she took our drink order her "friend" showed up and they started talking.
She made a few drinks for other customers, which I figured must've been place before we got there or were just quicker to for her to make than ours. (It was my daughter's birthday so I wasn't really watching the time.) Then I saw her making what I assumed to be our 2 iced blended drinks, and thought "finally!" Turns out she'd made that drink for her "friend."
I told Amari since she'd obviously forgotten about my order I wanted a refund. What a joke!