Booked a table for eight adults on a Wednesday night
Was told over the phone that because our number was more than six people we were only allowed to order appetisers and tacos Apparently the rest of the menu was off limits because of the large size of our party
So, no burritos or enchilatas for us?! WTF?
We were also given a late notice "warning"( on the smart phone that the table was booked on) TWO MINUTES after the designated time booking while parking the car
Ordered cocktails and food
Two guests at the table received their mains about 20 minutes later
Ten minutes later two more guests received their mains
So half an hour in only half of our table has been served dinner?!
The other half of the table is sitting there w nothing in front of them and the guests w food
are still waiting for everyone else to get their food while it all goes cold
Another ten minutes three more mains come to the table and we finally start to eat but WAIT
we are still short one entrée that apparently is NOT coming
Asked a server/food runner about said entrée and was assured that she would check on it for us ... NOTHING!
No one came to the table after that to reply/inform us of the final plates arrival
FIFTEEN MINUTES later our original server asked how everything is
We told him about the wait times for all of the food and just left the table and went to the kitchen
to check on the last entrée Well I guess he was now embarrassed and quickly presented the final entrée ( on the house ) for the last remaining guest FINALLY
By this time everyone had pretty much finished dinner so that last entrée was just packed up to go because the unfortunate guest didn't feel comfortable eating alone at a table of eight
and was really just "over it"
The food itself was good when we finally got it Ive been to many many Mexican restaurants in my life and it wasn't the best nor the worst but ive got to say the service was SHITE!
Attitude and a general sense that they were doing us a big favour for serving to begin with kinda left a sour taste in the mouth
Next time ill go to CHULA on Gerrard at Jones for
Better food/prices
Friendly service/no attitude
Peace Out