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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-02-06 00:00:00 (xsd:dateTime)
itemReviewed	Mosaic Properties
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	16 (xsd:int)
rev:text	18 months ago we rented a beautiful 5000 sq.ft. home from them in gilbert. Mike our property manager at the time was great, and was always on top of anything that needed to be fixed, and always available by phone. About 3 months into the lease Mike was no longer with the company, and they have gone downhill ever since. Jessica the person in charge if maintenance requests has the personality of a sewer rat, and about the same amount of customer service skills. The only contact we have ever had with Dennis our property manager was him offering to sell us a house. I have been on a conference call with the 2 owners and Charles the office manager and was assured by them; certain situations were going to be taken care of, still nothing. So now, they took 2 rent payments this month. It went out of our bank ACH on Monday, well today is Friday, and they are telling me the "check" still hasn't cleared their bank so until it does they cannot refund our money to us. Ohhh wait, but I can stop payment on the check if I like..... CHECK??????? They took the money directly from our account, there was no check involved, and according to the bank, the money is immediately transferred from the automatic clearing house (ACH), and that if I want to dispute the charge I can, but they want us to change account numbers blah blah blah.... Really Mosaic, we have paid you over $60,000 in rent in the last 18 months, never late, but you cannot refund our payment you took twice right away? Great customer service. Please dont bother yourself typing out a response, telling me you are sorry i am unhappy. Heard it before.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Tara

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