I think this place is great. It's comfortable and the staff are friendly, knowledgeable and listen to you. They are focused and you get what you want, without being overcharged. Diana cuts my hair and I love it, I used to have Anna colour it but now I have Paula, and she also does a great job. The decor is fairly neutral so that it's comfortable for 'all' types of people which is a good idea.
For the reviewer who complained about the robes, it's pretty standard for Salons. It's to protect your clothes. Anyone who's had hair all over their shirts or gotten the back of the neck wet from the sink knows and appreciates the clean robe option, it's not to 'look classy" it's actually for a purpose and a function, just an FYI.