I don't like the pizza, pasta, or stromboli here one bit (after multiple attempts). You can do way better elsewhere (try Rocco's just across the 215) for actual food that is Mark Rich's namesake.
But the tuna melt and french fries here are absolutely fantastic. I think they use provolone cheese and it makes for a great sandwich, if a little greasy. The Greek-style pita and mozzarella sticks are pretty decent as well.
Otherwise, this place has a nice, family-run, slightly upscale feel to it (e.g. it's more of a sitdown restaurant than a fast-food place). Service is friendly and prompt enough. Too bad about the pizza, but if you are craving a tuna melt, Mark Rich has got you covered.