Unprofessional and more concerned about chatting with each other than taking my order. (There were about 10 JJ's staff there when I arrived, four or more of them on the customer side of the counter.) The cashier had a bandaged hand and was understandably slow at making change but his slow response to take my order does not follow the "freaky fast" plan. While I was waiting for my order I stood by the window and looked around at messy tables, a soda machine that needed attention and a dirty floor. With all of that staff standing around doesn't it make sense that somebody should be cleaning?! The one bright spot was a female employee who really seemed genuinely concerned about getting my order made and to me in a timely fashion.