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  • Maybe it was the timing...but I had the worst experience of my life and I've had some pretty bad nail salon experiences. Although I want to shout and shake my fist, instead I'll give some constructive criticism: *invest in bigger UV drier for gel nails (not one that fits only 4 fingers) and one that has a longer setting than 30 seconds * DON'T' ALLOW OTHER CUSTOMERS TO PLAY THEIR OWN MUSIC FROM THEIR PHONES!!!!!!!!! Seriously!! *Don't tell people that you can accommodate their services when you obviously can't * Where is your price list? *invest in actual, legitimate signs that are professionally printed. Not something written with a sharpie *don't loudly announce what someone left another technician for tip *don't let the employees and owner/manager have their cell phone ringer on high and actually take phone calls. *don't have someone take their shoes off and stick their feet in a bath while you call on your cell phone while you are doing my nails to come and take care of this other customer's service. *don't let your employees perform services while their hair are in rollers *ASK YOUR CUSTOMERS IF THEY WANT THEIR NAILS SHORTER AND WHAT SHAPE THEY WANT IT IN. *don't try and serve two customers at the same time (I ended up refiling my own nails on one hand...and then the second time she left me I had to dry my own nails under the UV and reset the timer on it every 30 seconds) *DON'T FILE SOMEONE ELSE'S ACRYLIC NAILS, GET THE ACRYLIC DUST ALL OVER YOUR HANDS AND ARMS, AND THEN IMMEDIATELY PUMP LOTION ON YOUR HAND AND GIVE ME A "HAND MASSAGE" THAT IS GRITTY FROM ALL OF THE ACRYLIC DUST FROM SOMEONE ELSE'S NAILS.
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