Got there at 3:15, appointment was at 3. Yes I'm late, but yes I have a terrible 2 child. Also, started to call the place at 2:45 to tell them I'd be late and ask if they'd still take me. NOBODY answers the phone here.
Upon arriving, there were three families in the waiting area, after a couple minutes the girl comes out to ring someone up. She greets me an I tell her "I had an appointment at 3".
She says, "we'll it's now 3:20, and you have people in front of you. I'm sorry I'm here by myself and the other photographer is taking the bus to get here. If you want to wait around we will try and squeeze you in".
This was the only day I could take care of these photos. So I decided to wait. All the while seeing families go in and HEARING THE PHONE RING NON-STOP. They definitely need a receptionist , maybe the manager is a cheap turd. But this lady was by herself until 5! Which was when I got seen. Only took about 8 photos of my little one, because my daughter was tired after that point.
Did get a free sheet of photos , but ultimately not worth the wait.