Horrible employees. When you call in to place a balloon order they tell you you need to come in. When you come in they give you a disgusted look and tell you there's an hour wait? Really??? Your employees have no type of customer service skills nor do they have the will or tact to serve its customer. You need to retrain or hire new employees who are eager to serve its customer, the reason why they have a paycheck. This would be the Rainbow & 215 store.