| rev:text
| - Stayed 7/28 through 7/30.
The annoying - I think I've mentioned before that my husband must have coffee in the morning. Well, no coffeepot in the room. Is this a recent trend? This is particularly annoying in the fact that you have to haul yourself through a casino to get to the food court to get a cup of coffee in the morning.
The lazy river is a meat market. People just standing around with drinks in their hand clogging up the river. People, it's a river, there's current, you're meant to float along. If you want to pick up a stranger or stand around w/a drink in your hand, go to the adult swimming pool. I'm just saying if you want to hook up, as long as you're floating, that's fine.
The good - there were no bed bugs. I was a little worried. (call me paranoid). The beds were comfortable. The room did not smell like smoke. I got a good deal, room with tix (but there was almost a huge fiasco there) Tell you about it later.
My daughter loved the lazy river. Now, they say you can't bring in outside flotation devices, but it does not seem to be strictly enforced. I mean, really, when you run out of tubes and they say you can go buy one and use it, how are they to know where you bought your flotation device, really. Or they say, people usually abandon them and if you see one floating or an empty one just use it. So we got a freebie w/out having to pay $16 for rental fee. I asked a guy who didn't seem to be using his. There seemed to be a lot of hoarding of inner tubes.
The excellent - KA is really good. Amazing. This show feels like it's in 4-d with the actors/acrobats wandering through the audience and the stage revolving in 360 degrees, it seemed to me.
The food - There is a food court, so there are some lower-priced food options for breakfast and stuff. The breakfast/brunch buffet on Sat is pretty decent. They have casino roast( prime rib-ish) and ham and also shrimp. The bagels are as hard as a rock. Even toasting does not help. They have really good no sugar desserts. Now I am not a fan of the no-sugar. I hate that disgusting after taste. But these were so pretty, that I had to try them. They were really good w/out aftertaste and so cute. We went in before 9 a.m. so we got the early bird discount. $19.99 instead of $24,99. I wanted to do one buffet before we left town.
The ugly - So I mentioned that I got the room with Ka tix. I do not know why, but I was never able to get a e-mailed confirmation for my room w/Ka tix. I seriously called three times. When I made the reservations thru their hotel reservation line, the lady gave me Section A seating. Whoo-hoo. These are supposedly $100+ tix. So I really wanted that e-mail confirmation bec. I did not want to get screwed and find out that, oh, no, we made a mistake and there are no tix or we're going to have to charge you for those tix or whatever.
Well, arrive, check, you can pick up tix at concierge. Okay. Pick up tix at concierge. Oh, wait, we have to charge these tix to your room. When you check out, you'll be comped. (warning bells are ringing in my head) Go to show (see above. )
Next day, check out. You betcha. Oh, the reservation person should have given you section C seating. That package is only for Section C seating. let me talk to my manager. Oh, we can reimburse you $100, and you're have to eat the rest.
Me: Oh, no. I called several times to make sure this scenario that we are enacting would not happen.
Them: Well, we're front desk, we have no control over what they told you. I don't have any access to any notes they may have kept in their system.
Me: Let's call them and find out. Call reservation, on hold for ten minutes. (I tell the people behind me, you should find another line to check out bec. this is going to take a while.) Finally get ahold of reservation. Hey, you said these tix would be free with 2-night stay.
Reservation: Your letter says only one guest.
Me: So what? I asked for two tickets. You reserved two tickets. You gave me two tix.
Reservation: What happened when you checked in, did they say anything at the front desk?
Me: NO. What would they say? It's obvious I'm more than a single guest. I got a room w/ two queen beds and got two tix and bought one extra tix. It's fairly obvious that I'm not here by myself.
Well, it's too late to make this post short, but I think it was time for the lady at the front desk to go off. I had obviously made it clear that I did not feel it was my mistake and they said they would take the charge off. The squeaky wheel gets oiled.
If worse came to worse, I would have taken the $100 reimbursement and paid the difference. The show was worth it, but it's the damn principal. I had called them on three separate occasions to get the confirmed info, and they dropped the ball.
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