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  • I was very excited when this new Panera opened close to my house but I have been very disappointed on several occasions. Tables are often dirty, they are out of items and do not get the orders correct. On our most recent visit, my husband ordered a sandwich and pasta and I ordered an edamame soba bowl. After we placed the order and sat down we were told they were out of soba noodles but would substitute with lentil bowl and add edamame. When are orders arrived I still did not have edamame added to my lentil bowl which was a substitution because they were out of soba noodles. My husband was informed that he would only get chips as a side item because they were out of bread. Also, my coffee was barely warm. We eat out often and understand that things do happen from time to time but this particular location seems to struggle with the basics like bread and coffee. The staff is nice but are not concerned about issues around them.
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