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| - DO NOT use this salon EVER. This place was CLOSED when I showed up for my previously booked and confirmed appointment for a BRIDAL UPDO. This is the MOST UNPROFESSIONAL thing I have ever encountered, ever, and here's why:
I was in Vegas to get married, traveling from out of state. We decided to get married on a Monday for the convenience of booking and relatives flying in from all over the country to attend. Almost every single salon in Vegas is closed on Mondays, and I called about 10 of them before finally finding Mia Bella. I thought I hit the jackpot when they said they could easily fit me and my maid of honor in for hair styling as they were open from 10am-7pm every Monday. I booked the appointments, and sighed in relief.
However, when we arrived at the salon at 10:45 am (15 minutes before our 11am appointment), the salon was closed, locked, lights off, no one there. At first I thought maybe they were just late getting in because they didn't have anyone else booked before us that morning. At 10:55 I called them, with no answer. At 11:05 I called them again, and left a rather scathing voice mail message.
At 11:15, I finally had to concede that they were absolutely irresponsible enough to no-show for their own appointment booking for a bridal updo. My maid of honor and I had to go to Walmart to buy styling products and a curling iron, and she gave my hair a shot. I ended up with a fancy looking pony tail, and thank her for her effort, but it definitely wasn't what I was supposed to have. We even stopped in at two different Supercut type salons, but couldn't get in there because of wait times.
The worst part is, I never got a call back. Considering their website says that they will charge $25 for a no-show appointment, I think they owe me $50 for my two appointments that they no-showed on.
This place does not deserve anyone's patronage. I hope they are ashamed of themselves for ruining my wedding day, and especially for never even calling to apologize for their mistake.
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