Came in with my daughter to get gel manicure and after telling them what we wanted, waited another 20 mins without anyone saying anything else to us while other customers that were walking in were getting seated. When we finally sat down, the girl that did my gel polish did a horrible job. The nail polish is super thick and barely trimmed my cuticles. I complained but they did little to correct the problem. Also had to ask about my daughter's nail and when someone would see her. Was told 20 mins but after an hr of waiting they finally got someone to see for her nails now making the visit almost 2 hrs. So disappointed since I had been coming here for almost 2 yrs. Will be going elsewhere.
Update to previous post***I talked to management regarding the last experience and they were very apologetic and comp'd my manicure. I have been back since and have had great experience since that last visit. May have been an off day but I appreciate the fact that they made it right.