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  • Very shitty customer service! The girls look at you as though they don't want to work (except one with the natural caesar haircut, she's cool), especially, the one with the fake Yaki. Ms. ma'am! Nobody cares about your man problems! Either get rid of him or purchase a B.O.B. (battery operated boyfriend). When they do decide to work, they just monitor your activity to avoid theft. Half the products there are counterfeit and they don't do exchanges fairly. I went to purchase a shampoo, didn't use it nor open it, return to the store the next day and the store manager said that it was used so she didn't accept the return it. I mentioned to her my hair is unwashed how can you validate it, then she changes her excuse and mentions it's a final sale. After I countered her statement by simply stating there was no stamp on my receipt disclaiming final sale nor no communication from the cashier regarding final sale, she simply just said no I can't exchange nor return. I peacefully left and never returned the store. Please be cautious regarding where you are investing your money. Your money should equate to good, quality product and customer service.
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