I agree with the previous reviews. I went there with the groupon deals for the Hotlomi massage and they were amazing. The place itself looks a little sketchy from outside but once you get in, its clean and well arranged. The staff was very friendly and didn't put on an attitude just because you were there with a groupon deal (I have dealt with that and it can be very annoying and unpleasant!). The Hotlomi massage was amazing and the therapists checked in with you about your area of concern and the right pressure for you. The massage therapists can use strong pressure if that is your thing and they don't skimp on the time either. The only downside for me is that they don't provide insurance receipts. If they did..I wouldn't go anywhere else!