There are a lot negative reviews about the taste and authenticity of the food here & I would have to agree. Yes, it's true everything either is too sweet or not spicy enough or their curries/dahl are so underwhelming. Despite that this place does serve a purpose. It allows curious people who are unfamiliar with Indian cuisine, attempt the " first plunge into the shallow end", one could say. The subtle level of spices used here won't overwhelm their western palate to the point that they will never ever try Indian food again.
From the business owner's point of view, they must consider the demographic of the neighbourhood and adjust the cuisine to match. Personally I prefer Banjara by Redpath, Lageez in Scarberia or Curry & Co. downtown. If you have friends who grew up eating just meat/potatoes and with an inexperience palate, send them here, if they are feeling adventurous.