Sold us tickets for a show called "Marriage can be Murder" which, in actuality, ended up being a completely racist experience. Demeaned my family and I the entirety of the show and using extremely negative stereotypes to do so.
When we brought it up to the concierge, they said that tix4tonight would call us and resolve the issue or atleast be an outlet for our concerns. No such call ever received, this is an absolutely frustrating venue that does not follow up with those whom they promise.