Second most expensive oil change, ever. For $70, it should include a massage. I guess they figure since you have a Jag, you wouldn't bat an eye at $70. They don't consider broke ho's like me with 18 year old Jags.
I do give them props for not trying to upsell you fifty bucks worth of extras (hello, Jiffy Lube!). They also call you when your car is due again. If I was getting that kind of cash each time a customer came in, I'd be on the horn too.
I can't say anything about their repair service. But they seem to have plenty of business. Their parking lot is always full of Jags. Apparently they work on Rovers too.