| rev:text
| - I waited almost two years to write this review for my wedding and reception at Michaud's Town 'N' Country.
1) I specifically chose the "Grand Ballroom" at Michaud's because I wanted to have my wedding ceremony on the staircase which Chuck (and I think Doris or Deloris is her name--the booking managers) both knew this and we talked through it several times. This space was about $500 more than any other space they have to reserve, and we also had a minimum of paying for 250 heads because it was a large space. We would never have invited that many to our wedding, but I wanted my dream wedding of getting married on a staircase. Chuck called only two months before the wedding to let us know they'd be doing construction on the room, and we would no longer be able to use the stairs for the ceremony (they are tearing them down). I reminded him that the stairs and chandeliers were the main reason we went with their venue and he told me he knew that but they should have realized it was a safety concern and he mentioned the contract we signed states something about construction being able to take place and changes can happen...bla bla bla. He wasn't willing to make any concessions, even though I pleaded they wait until after my wedding, or take some money off of the price since this completely changed the vision of the wedding, etc. I asked to speak to the owner and he said I couldn't do that and they are building a shorter stage in place of the stairs that we can use. I was crushed.
2) The construction of the stage was NOT finished until late afternoon ON THE DAY OF MY WEDDING, which made it very difficult to decorate. In addition, we couldn't use the stage for rehearsal and timing the night before. We had to work like dogs to finish getting the stage decorated on time and the mother of the bride didn't even have time to curl her hair. We would have planned for this if we had known.
3) Doris was always very abrasive and rude. Chuck did the initial walkthrough and contract with us, and then Doris typically came in to play bad cop the following months.
4) The outside garden they promised for our pictures was brown and hardly any flowers that summer. It really lowered the quality of our photos. Our photographer even mentioned this.
5) The food was awful. Hardly seasoned and cold.
6) Doris promised I would have an amazing lead host from their staff that day. I think she purposely put someone in charge of my wedding that would drive me nuts all night. This woman couldn't have been more annoying (even guests told me they were annoyed by her voice and how dumb she was). I really wish I could remember her name. For example, a plate of salad with dressing was dropped on the new stage by one of the servers. Our entire wedding party was seated up there for the reception and my brother slipped on the oil even after they "cleaned it". When I told the lead staff person she said they did the best they could with a wet towel but they'd scrub the area better when they took our tables down and cleaned...Keep in mind this was three feet from where the bride and groom were seated. I actually had to tell her if anyone else fell, especially me, we'd have problems. She did send someone else with cleaning supplies to take better care of the oily spill.
7) My favorite song was scheduled to play at the end of the night. My DJ cued it up three minutes before closing time. The dance floor was hopping and my husband and I were having a ball dancing to our favorite song. Michaud's literally cut the sound off and would NOT let us finish the song. It's a 4 1/2 minute song that was more than half way through. The DJ couldn't even thank everyone for coming. What an awkward way to end a wedding.
I couldn't have been more displeased with Michaud's. Every word here is true. There were many other things my family and friends mentioned to me, but these were the bullet points that stick out in my mind after two years. I had to work so hard to not let Michaud's ruin my spirits on my wedding day. PLEASE use caution when choosing this venue. The price is reasonable, but the service is terrible, and they will not be flexible to make you happy. They do the bare minimum, and always make you feel like a pest when you call and ask to see the space again, or plan things out. I never was aloud to speak to the owners when I asked, but I hope someday they read this review. Aug. 11, 2012 was our wedding date in the Ballroom. Also, isn't it strange that Michaud's doesn't have hardly any reviews on Yelp but they've been operating since 1933?
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