| rev:text
| - Well, adding to the pile of one-star reviews.
This is definitely the "you get what you pay for" type of place. Given that we just had to live in Tempe to finish school, we went for the cheapest place...and paid for it.
I'll start by saying in the 2.5 years we lived here, the management company changed 5 times. I'm not exaggerating. I don't really know if this is a bad thing, but it certainly doesn't seem good. The only management company that was worth a damn was Mark Taylor, and they didn't even last 6 months before the current, Avenue5, moved in.
Second, I'll say I understand and am forgiving of management when issues are out of their control i.e. a neighbor brings a rowdy drunken friend or something like that. However, the issues I address here were well within their control, and they did not do their job.
The dishwasher in our apt didn't work right from day 1, and the lame maintenance crew from when it was MEB changed it out twice to still not have it working because the motor was supposedly grinding on the floor (so they said, I don't know but it smelled like burnt rubber). Fast forward to Avenue5 and Shannon, the manager at the time of their takeover said not to worry about it- that we wouldn't be liable and that it would be taken out due to being a health concern (it kept spitting water up the drain, causing mold.) Well, after numerous e-mails and office visits, one where I had an argument (with the lady another reviewer pictured) which culminated in Shannon guilt-tripping me by telling me she had to get off the phone with her sick daughter to come out of the office to talk to me AND that she didn't answer my e-mail because she was at a funeral (both terrible, but you're at work- where you DO YOUR JOB), Shannon still couldn't deign to come out to the apartment and have the d/w she herself said was a health hazard removed. She also claimed my wife said not to remove it, which was easily verified as false by e-mails between the two; even if it was true, Shannon was the one who suggested it was a health hazard and had to be removed...so much for following up. She also never could come up with a paper absolving us of responsibility for the moldy dishwasher, though she always claimed she was "working on it" in office visits and e-mails. Right as we were about to move out, they got a new inane manager, who came out with a very pushy maintenance guy, complete with classy Raiders hat, to inform me "Naw, you won't be charged" for the dishwasher, scoffing at the need to give me something in writing; all this while said new manager stood there, silently- who's in charge, again?
Another great pile of gaffes came from the Avenue5 office crew, as far as mail. First, they gave a package addressed TO me with MY NAME -and- ADDRESS (with correct apt#) to a guy who's first name happens to be my last name. They did manage to get the lettered building right, but it was on a different floor on a different side of the building. Luckily, said fellow was a good Samaritan else I might never would have gotten the pkg. Better yet, when my wife's degree from ASU came, they left it in the mail room for a MONTH before they decided to let us know it had come. When we went to retrieve it, the lady (again, pictured by another reviewer) said "this was probably for the tenant before you," suggesting that she didn't know or didn't bother to know my wife's name (a tenant for 2+ years), which was plainly on the OILY package. That's right- for some reason, in an apt office mail room, they managed to get some kind of grease all over my wife's official ASU degree envelope.
That's not all. We had numerous problems with neighbors, i.e. jerks looking in the window at my wife, some dude listening to loud music at midnight AND 5 am on a weekday, and some weirdo doing some crazy drilling stuff (drug-related?) at 3 in the morn, all documented on video. Again, I understand mgmt has limited options, but their remedy was to refer us to some pseudo-Security company called Blue Steel (as opposed to them confronting these residents). I guess I should review them separately, but suffice to say they're worthless. They don't actually send anyone when they say they will, as evidenced by the time I was out recording that drilling dude and was out of the apt for about an hr waiting for them. While I reiterate that I understand mgmt cannot always control tenants, I will let you know that the clientele ain't all high class, and is constantly doing stupid crap, i.e. leaving the laundry room doors open (another thing I couldn't even get mgmt to leave a note in the laundry rooms about), smoking weed plainly outdoors when cops are constantly about, littering the place with beer cans, et cetera.
Another reviewer put it best with the quip about the water temperature- the controls seem to switch-up every few months, so figuring out how to get hot and cold water is a challenge. The management is also constantly shutting water off, but they never seem to fix it.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)