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  • I am wary of seeing any doctor after various negative experiences in the past, but due to an amazingly positive recommendation from a patient I met in an urgent care facility, I decided that my boyfriend and I should switch to Dr. Michael Wade as our PCP. My boyfriend Dave saw him several weeks ago, and Dave couldn't stop talking about what a kind, caring profession Dr. Wade is, especially after he received a personal call from Dr. Wade that week to report the results of a coronary CT. Dave's reaction was, "What doctor calls you with test results himself? This is amazing!" Then I saw Dr. Wade myself for the first time this week for my annual exam. I'm 66 years old, and I have never had such a positive experience with a doctor in my life. Frankly, I avoid going to the doctor and haven't been to one in years. My appointment began with Dr. Wade's medical assistant LaShonda, who has worked for him for more than 10 years; his other assistant, Cindy, has worked for him longer than that! This said so much to me. LaShonda stopped what she was doing to tell me how wonderful it has been to work for Dr. Wade, and then she told me a bit about him, all of which was so reassuring to me since I am nervous about seeing any doctor. LaShonda herself was very friendly and very kind, while still being efficient in taking my vitals and medical history and getting me ready to be examined. Then Dr. Wade came in and was so welcoming! He sat down facing me and spent more than 10 minutes explaining his philosophy of health care vs. medical care, as well as how his practice is run, including that I should always expect a personal call after tests/labs are performed -- whether the results are normal or abnormal, something most practices do not do, which leaves patients wondering if their results were even looked at. Only then did Dr. Wade begin the exam, during which he was so thorough and so very gentle. I expected that I would need a referral to several specialists for dermatology and gynecology, but Dr. Wade performed those exams himself, saving me so much time and saving me the cost of co-pays with two specialists. I am overweight, and I don't exercise, but he did NOT shame me about either thing, but instead was encouraging about the benefits of exercise. Again, I am going to use the word KIND, because that is the memory I carried away. I left that appointment feeling GOOD and feeling CARED FOR, both of which I have rarely experienced following a medical exam. My boyfriend and I can't stop talking about what a gift Dr. Wade is in our lives. I wish I could thank that patient of Dr. Wade's that we met in urgent care -- who, BTW, told us that he has been with Michael Wade for 31 years, and he'd never go to anyone else.
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