Well, I went into this bank to open an account. I was greeted and asked to have a seat. I waited and waited...a man then came in was greeted, asked to sit as well, snd then two minutes later was taken ahead of me! I don't know they're sexist. Rude, or what. I promptly left and took my business to my initial choice Wells Fargo, there I received stellar customer service, the polar opposite of my bank of America experience!